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HP LaserJet MFP M234dw Printer

To Whom It May Concern:

Product name: HP LaserJet MFP M234dw Printer

The 50 page monthly instant ink plan will charge $3.99 starting 02.28.2022. I plan to cancel the subscription before hand, as $3.99/mo. is not worth printing a few pages/month. What do I do with the used or unused HP instant ink cartridges? Will HP buy them back?

Regard,

Karam Gill

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @t-_-t 

 

HP Instant Ink is a monthly subscription service, you pay for a monthly plan and not for the ink cartridges, which will stop working following the service cancellation.

 

You would need to return the ink cartridges to HP and replace it with standard ink cartridges from any nearby store.

 

Please see below support document about cancelling the service, per its tetms:

ShlomiL_0-1643308688961.png

https://support.hp.com/ee-en/product/hp-photosmart-microlab-printers/3467982/document/c03767641

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi @t-_-t 

 

HP Instant Ink is a monthly subscription service, you pay for a monthly plan and not for the ink cartridges, which will stop working following the service cancellation.

 

You would need to return the ink cartridges to HP and replace it with standard ink cartridges from any nearby store.

 

Please see below support document about cancelling the service, per its tetms:

ShlomiL_0-1643308688961.png

https://support.hp.com/ee-en/product/hp-photosmart-microlab-printers/3467982/document/c03767641

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hello:

To clarify, would HP replace the old ink cartridges with useable ink cartridges (without a fee) when I bring them to the nearby HP store?

Regard,

Karam Gill

HP Recommended

No,

The cartridge would work till the monthly cycle end and then will stop working.

 

When you cancel the service you would need to purchase cartridges from a nearby store, the plan cartridges should be returned to HP.

 

If you cancel the service you need to purchase ink cartridges on your own, you won’t be provided with any such.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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