change ink cartridges Envy Pro 6430

[Janine43]

I need to change both cartridges and can't get at them.
I don't know how to move them across to get at them.
Thank you

[Echo_Lake]

@Janine43

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand that you want to know how to change the ink cartridge. Let's try these steps to resolve the issue: 

1. Make sure paper is loaded in the main tray, and then turn on the printer.

2. Open the door or lid to the cartridge access area. Wait until the carriage stops moving before continuing.

3. Remove a cartridge from the carriage.

   • Carriages with cartridge latches: Open the latch, and then pull the cartridge up and out of the slot.

     

   • Carriages without cartridge latches: Gently press down on the cartridge to release it, and then pull it out of the slot.

     

4. Remove the new cartridge from the package. Be careful to only hold it by the black plastic sides.

5. Remove the tape from the cartridge.

   CAUTION:  Do not attempt to replace the protective tape or touch the copper-colored contacts or the ink nozzles. Touching these parts can result in an ink system failure.

   

6. Insert the cartridge into its color-coded slot, making sure it is securely seated in the carriage. Close the latch if present.

7. Close the door or lid to the cartridge access area, and then follow any instructions to align the printer if prompted.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.