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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- faulty 910 ink cartridges

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08-28-2022 03:57 AM
I am so disappointed in these 910 ink cartridges! I only printed around 20 pages and need to replace all 3 of my ink cartridges! This is ridiculous, I bought the HP 8025 Pro after my old HP printer broke and I thought the new printer looked nice. It is a nice printer but it absolutely sucks. Right off the bat I noticed the quality change from my old printer from 2011! The colors on this new printer were dimmed a lot and it could not print black. This was very disappointing, because I only printed a little amount of pages and I couldn't even get a decent print. Instead of black it only printed dark green and looked horrible. I was cleaning my print head and I checked my ink levels before I did the cleaning and I had half of the entire cartridge left so I was sure I had more than enough to clean the cartridge and solve my color issue. After the cleaning I got a message on my printer telling me I ran out of ink on my cyan and magenta and my yellow is very very close to being empty. There is no way that one cleaning wipes out half the whole cartridge. This is absolutely disappointing because I really needed this ink to work.
08-31-2022 11:10 AM
@theone11
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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Sandytechy20
I am an HP Employee