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HP Recommended

Hi I have a HP lazer 400 color pro and it wont print on 5 x 7 paper. The image does not print to size. 

1 REPLY 1
HP Recommended

@KarinaVH 

 

Welcome to the HP English Community --

 

There are several reasons an image / photo does not print to Scale.

 

For example,

  • Mobile apps might print the photo at or near the size of the paper used for the print job.
  • HP Smart (Windows) uses a "Crop" or "Shrink to Fit" algorithm, neither of which will print the photo at its exact scale / size.
  • If the shape of the original photo does not match the shape of the paper, the photo boundaries must be edited or the photo must be forced onto the paper -- forcing the change of shape can change the content.

 

IF you are running a supported version of Windows,

If you want to print the 5x7 inch photo at its original scale / shape

Print the photo as 5x7 inches on a larger sheet of paper -

Cut the printed photo from the larger paper.

 

General Example - HP Smart - Windows - Photo on larger paper

HP_Smart_Win_Simple_Photo_Print_Letter_4x6_3HP_Smart_Win_Simple_Photo_Print_Letter_4x6_3

 

Example - Print Pictures - Print one or more photos (same or different) at selected size on one or more sheets of paper

Print_Pictures_Multiple-Photos-on-One-Sheet-of-Paper_4Print_Pictures_Multiple-Photos-on-One-Sheet-of-Paper_4

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.