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i have this hp envy 5055 printer and it needs ink and when i sent away for ink i keep getting what they say will fit my printer but it fails to work. when i look at the pinout on the cartridge they are not the same, but the supply stores claim those will work.  where can i get ink for this printer?   the tag inside the printer says M2U85A  the tag on the back says  S# [edited] the MPN# [edited[ the FPU# is M2U85-64001   

so where might i get ink for this printer or is it so old now that it is past it's life.  or might i be able to get one of those tank systems and just keep doing refills for those tanks?

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@corvairbob, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Thank you for reaching out about your HP Envy 5055 printer and the ink issues you’re facing. I understand how frustrating it can be when the ink cartridges you’ve ordered don’t match up properly.

 

For your printer, you can purchase the correct ink directly from the HP Store.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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