hp envy 7120 cartridge bypass

[alittleperson]

"The indicated cartridges are not communicating correctly with the printer." Indicates black ink cartridge. What can I do to bypass?

[Raj2111]

Hi @alittleperson 

Welcome to the HP support community.
 

I understand that you are facing an issue with your printer, I am glad to assist you today.

To be able to assist you better please let me know the Operating System installed on your computer.

Are you able to make Photocopies?

Meantime, please try these steps

Let's start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends directly connecting the printer power cord to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

If this doesnt work please check you private message

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Raj 

HP Support