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HP Recommended
hp deskjet 2700 series
Microsoft Windows 10 (64-bit)

unable to print on hp 2700 series  just updated printer software

1 REPLY 1
HP Recommended

@Gwendoline_King, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What happens when you make photocopies?
  • Which application are you trying to print from?

Meanwhile, follow the steps from the document No black ink, wrong colors, other print quality issues to isolate and resolve the issue.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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