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‎11-03-2022 01:34 AM

HP Recommended

i had purchased hp deskjet ink advantage 3790 printer from qatar and the cartridge is showing 652. and i moved to india now.

i am not sure which cartridge will support to my printer to use it. what are steps i must take(if any) please help me.

Category:
1 REPLY 1

‎11-15-2022 06:35 AM

HP Recommended

@ykrJ

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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