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‎08-09-2023 10:23 AM

HP Recommended
Operating System: macOS 10.13 High Sierra

Cartridge 301 HP genuine empty. Replaced it by a new original 301 HP genuine (exact the same). Printer says "De aangegeven cartridges zijn niet bedoeld voor gebruik in deze printer".

Moet er ergens een reset gebeuren of wat kan ik doen opdat de printer deze originele cartridge wel herkent?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2023 11:20 PM

HP Recommended

Hi @LeenVandaele,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support  

Raj_05
HP Support Community Moderator

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎08-11-2023 11:20 PM

HP Recommended

Hi @LeenVandaele,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support  

Raj_05
HP Support Community Moderator
1 person found this reply helpful
Was this reply helpful? Yes No
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