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Solved!

ink cartridge availability

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Is anyone else having issues finding Printer Ink Cartridges?  Looking for HP 910XL (color). Not available in big box stores, staples, amazon or hp website.  

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@FrustratingMe, Welcome to the HP Support Community!

 

What model printer do you use?

Which color are you looking for? The magenta and black is available on the HP Online store. Click here to check the same.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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I am looking for the trio:  magenta, Ceylon, yellow.  I do see that black and magenta are available, but the three colors need to be replaced equally.  I have one black.  

One sales person told me that some ink cartridges were recalled? My printer is HP Office Jet Pro 8028 purchased at Costco, where I usually get the packs of refills.  I'm wondering if this printer is a discontinued model and cartridges the same?  Thank you for your response.

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There is a recall on several models of 900 series Cyan and Yellow ink cartridges due to a manufacturing defect (See below. From what is, apparently, a notice to Staples). HP has given no word on when they expect this to be resolved.

 

https://i.redd.it/krsmy74946q51.jpg

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Thank you for this information.  I guess I have no alternative but to wait for HP to resolve this issue! AND not print!!😞

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@FrustratingMe

Thank you for posting back.

 

Since you have already tried most of the troubleshooting steps to resolve this issue,

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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