• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-06-2022 09:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

our printer HP ENVY 4520 started leaking yesterday black ink, all of a sudden, we are not sure why...printing quality is kind of different, it leaves like a little spot in the front...I put in new black cartridge and it is still leaking..

Category:
1 REPLY 1

‎04-09-2022 08:01 AM

HP Recommended

Hi@Mima011,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Ink leaking issues with the HP Envy Printer.

 

I have a few recommendations 

  • Even a properly aligned cartridge can leak if the contacts between it and the machine are dirty or clogged. Similar to before, open up the machine, remove the offending cartridge and wipe it down with an alcohol-based wipe – not water as this can cause damage. Then, do the same for the printer head.
  • If an ink cartridge is leaking click on this https://support.hp.com/in-en/document/c06432228

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.