inktank 419 prints distorted, extra inks

shashank0610 · ‎05-14-2025

Max3Aj · ‎05-15-2025

@shashank0610, Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The document you've scanned appears heavily distorted, with extra ink, making many parts unreadable or smudged. This is likely due to a hardware or ink system issue with your HP Ink Tank Wireless 419 printer.

Here’s how to troubleshoot and resolve this problem:

Print Quality Diagnostic Page

On the printer:

Hold Power and press Cancel button 3 times.
This should print a Diagnostic Page.
Check for smears, uneven lines, or excessive ink.

Clean Printhead (Built-in Function)

Go to Control Panel > Devices and Printers.
Right-click on your HP Ink Tank 419 > Printing Preferences.
Look for the Maintenance or Services tab.
Select Clean Printhead.

Do this up to 3 times, but let the printer rest for 10 mins if no improvement.

Align Printhead

In the same maintenance tab, select Align Printhead after cleaning.
This corrects distorted or misaligned prints.

Check Ink Levels

From HP Smart app, check for overfilled or leaking tanks.
If an ink tank is overfilled, it can cause excess ink to smudge on the paper.
Drain any excess using a syringe or cotton swab near the ink outlet if needed.

Inspect and Clean the Ink Nozzle Manually (If problem persists)

Open the front cover and gently remove the printhead assembly.
Use a lint-free cloth and distilled water to gently wipe the print nozzles.
DO NOT touch the copper contacts or use tap water.

Use Correct Paper Type

Use only plain A4 75–90 gsm paper.
Avoid humid or curled paper that can smear ink.

Firmware Update

Go to HP Software and Driver Downloads.
Enter "Ink Tank Wireless 419", download and install the latest Firmware.

I hope this helps.

Take care and have a good day.

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Max3Aj

HP Support