instant ink

[rlavoie]

cant get my instant ink register code but the printer telling me its already connect 

Web Services Settings

HP ePrint	On
HP Instant Ink	Enabled

But I am not charge and do not get ink by mail

hope i can get help

Cant get th code only have SN

[Elohi_NR · Accepted solution]

Hi @rlavoie,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Have you enrolled in the instant ink already? If yes, I would need a few details. 

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping.

[nikkilynnnn]

i have the same issue. it says my printer is already enrolled in instant ink, but i do not have the service set up i am not getting charged for ink nor is it being delivered. i bought the printer used from a second hand store and believe it could be from a previous owner.