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HP Recommended
HP OfficeJet Pro 9014e All-in-One Printer
Microsoft Windows 10 (64-bit)

Is there a way yet to disable HP+ on officejet pro 9014e once activated, I felt like this was a good printer until the half teaspoon of ink that came with it ran out and left me with a large brick, I would like to use compatible ink due to the completely outrageous cost of HP ink, I am aware that if I had read the small print I would have not activated the HP+ feature but I cant do much about that now, I will never advise any of my customers to buy HP again as this is unacceptable behaviour, I paid for this printer I did not hire it from HP so I should be able to revert back to factory default.

I could not even get the Instant Ink subscription to work as it would not accept my post code (Jersey UK)

I refuse to pay £90 + for a few ml of ink

1 REPLY 1
HP Recommended

@ Member

 

Welcome to the HP Community --

 

It sounds like you have made your decision --

You must do what is best for your situation.

We are here to help -- we are not here to tell you what to do.

 

That said, I don't know if there is a way to break the HP+ contract.

You can ask the question at HP+ Support.

 

Printer and HP+ service

Contact HP+ Support

If needful, change your Country / Region

 

What else?

 

Regardless of HP+,

The printer is designed to use HP chipped ink cartridges.

 

Data sheet HP OfficeJet Pro 9014e All-in-One Printer 

Excerpted

This printer is intended to work only with cartridges that have new or reused HP electronic circuitry, and it uses dynamic security measures to block cartridges using modied or non-HP circuitry. Periodic rmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP electronic circuitry enables the use of reused, remanufactured, and relled cartridges. More at: http://www.hp.com/learn/ds

 

=========================================================

 

Instant Ink is a separate service from HP+ or other contacts.

 

If you still have the printer,

If you wish to enroll in Instant Ink (Read the information before you sign),

If you wish to do so, you can get help from Instant Ink Support.

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

++++++++++++++++++++++++++

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.