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‎09-05-2023 04:04 PM

HP Recommended

I am paying $5.99/month and have gotten 3 cartridges since I signed up.  My plan is for 100 pages; I don't print that much.  I want to change my plan and I want to know if your records showed you billed me $5.99/month since I signed up.

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1 REPLY 1

‎09-08-2023 02:53 PM

HP Recommended

Hi @Margaret22547,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Please update the payment information

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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