printer bought from UAE

[manish7890]

hello, I have bought an HP all in one printer from UAE which uses cartridge no 652. This cartridge is not available in india. Which cartridge no i should use in order to use printer in India ? Please help. 

[Irfan_06]

Hi @manish7890,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[manish7890]

hello  , Thanks a lot for replying my msg. 

Please note following. 

1) I have moved from United Arab Emirates to India. 

2) I have both the ink cartridge for UAE region. I am not sure which cartridge to be used in India. 

3) I do have printer USB cable

4) I have HP smart software installed on my laptop and HP printer software as well 

5) Operating system is window 10 , 64 bit 

6) Printer model is HP all in one 4530 series 

please let know if you need more information and guide me on what action to take. Thanks again 

[Irfan_06]

Hi @manish7890,

Thank you for sharing the above information.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[manish7890]

hello irwin, 

I have taken the screenshots as per your instruction. I could also open the private message box but could not find an option to attach the file !  There are various icons but non of it is to attach a  file. Please help 

[manish7890]

Finally I could attach the file !! Please let me know the next action .Thanks