printer, printing blank pages, will print a picture, but will not print text nor a letter

[scruffyman]

printer, printing blank pages, will print a picture, but will not print text nor a letter

[Sneha_01]

Hi @scruffyman,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your printer is having some issues with printing text while being able to print images. Here are a few troubleshooting steps you can try:

Check Ink Levels: Even if the printer can print pictures, it might be running low on certain colors of ink or toner that are required for text. Make sure all cartridges are sufficiently filled.

Clean Print Heads: Sometimes the print heads can get clogged, affecting certain types of printing. Most printers have a cleaning function in their maintenance menu. Run a print head cleaning cycle and try printing again.

Check Printer Settings: Ensure that the printer settings are correct. Sometimes, the printer might be set to a mode that doesn't print text properly. Verify the print settings in the printer's software or control panel.

Update or Reinstall Drivers: Outdated or corrupted printer drivers can cause issues. Visit the  HP website and download the latest drivers for your printer model.

Check Fonts and Software: Make sure the software you are using to print is functioning properly. Try printing from a different program or using a different font to see if the problem persists.

Perform a Test Print: Use the printer’s built-in test print feature (usually accessible from the printer’s control panel) to see if it prints text and graphics correctly.

Check for Printer Firmware Updates: Sometimes,  HP release firmware updates to fix issues. Check the HP website for any available updates for your printer model.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support