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Locked

‎07-06-2021 01:25 AM

HP Recommended
Product: HP Officejet Pro 9010
Operating System: Microsoft Windows 8.1 (64-bit)

How can I unlock the printer update options feature which has apparently been set to auto by someone, perhaps the manufacturer ?

Please help if you can, I will sincerely appreciate that.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2021 02:53 AM

HP Recommended

Contact HP Customer Support, need to have details of your printer eg. Model, Serial No. to verify your ID.

Alternatively go to control panel on printer, go to Settings, then Set Up, then Set Up Web Services  then  select  NO.

By removing web services you're technically turning off Auto Updates in Printer. Solved my own problem.

 

View solution in original post

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1 REPLY 1

‎07-07-2021 02:53 AM

HP Recommended

Contact HP Customer Support, need to have details of your printer eg. Model, Serial No. to verify your ID.

Alternatively go to control panel on printer, go to Settings, then Set Up, then Set Up Web Services  then  select  NO.

By removing web services you're technically turning off Auto Updates in Printer. Solved my own problem.

 

Was this reply helpful? Yes No
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