printing issues

[Peter_1231]

how do i fix my printer printing an a4 page in the top left corner of the page when printing

[Raj_05 · Accepted solution]

Hi @Peter_1231,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To fix the issue of your HP ENVY 5540 printing an A4 page in the top left corner of the page, follow these steps.

Check Printer Settings in Software:

• Open the Print Settings window on your computer when you attempt to print.
• Make sure the paper size is correctly set to A4.
• In the print settings, check the Page Layout or Scaling option. Ensure that it's set to Actual Size or 100%, and not a smaller size that might cause the printout to shift to the top-left corner.

Check Paper Size in Printer Settings:

• Go to your Control Panel or Settings on your computer.
• Find the Printers and Scanners section, then select your HP ENVY 5540.
• Choose Manage and then Printing Preferences.
• In the Paper/Quality tab, confirm that A4 is selected as the paper size.

Check for Incorrect Page Margins:

• In the print dialog box, make sure the margins are set to Normal or Default. Sometimes, custom margins can cause the print job to be misaligned.

Reset Printer Settings:

• Reset your printer’s settings to their default values by going to the Printer Settings on your computer or the printer’s control panel, and selecting Restore Defaults.

Check the Printer Driver:

• Ensure your printer driver is up to date. You can update it by visiting the HP support website.
• If necessary, uninstall and reinstall the printer driver.

Test with a Different Document:

• Try printing a different document or test page to see if the issue persists. If the problem only occurs with one specific document, the issue might lie within that file's settings.

By following these steps, you should be able to resolve the printing issue with your HP ENVY 5540.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Peter_1231]

Thanks for your help 

[Raj_05]

Hi @Peter_1231,

Thank you for your response, 

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Alden4

HP Support