prints too dark and too slow

[poorservice3]

Prints too dark and too slow printing

[Hawks_Eye]

Hi @poorservice3 

Welcome to the HP Support Community! We're here to help you get back up and running.

Let’s brighten things up and speed things along. The HP DeskJet 4155e can be a solid performer, but when it prints too dark and sluggishly, it’s usually a mix of driver settings, firmware quirks, or ink/paper mismatches. 

Here’s how to tackle both issues:

Addressing Dark Prints:

Check Print Settings:

• Open the print dialog box in the application you are printing from (e.g., Word, Adobe Reader).
• Go to "Properties" or "Preferences".
• Ensure that the print quality is set to "Normal" or "Draft" rather than a higher quality setting like "Best", which can make prints darker but slower.

Adjust Color Settings:

• In the print settings, look for "Color Management" or similar options.
• Lower the saturation or brightness settings if available.

Use the HP Smart App:

• Install and open the HP Smart App.
• Select your printer, then access settings to adjust print options such as color balance and brightness.

Addressing Slow Printing:

Print Quality Settings:

• Adjust the print quality to "Draft" or "Normal". Higher quality settings produce better prints but take significantly longer.

Check Connection Type:

• Ensure your printer is connected via a stable Wi-Fi network. A weak signal can slow down print times.
• Consider using a direct USB connection if possible, to see if it speeds up the process.

Update Printer Software:

• Ensure your printer's firmware and driver are up to date by visiting the HP Support website and downloading the latest updates.

Printer Maintenance:

• Perform a printhead cleaning using the printer's control panel or the HP Smart App. Sometimes, clogged printheads can cause slower printing.

Reduce Complexity of Print Jobs:

• Large, complex documents or images can slow down printing. See if simplifying or reducing file sizes helps.

By adjusting these settings and maintaining your printer, you should be able to improve both the quality of your printouts and the speed of printing. 

If you’ve already tried some of these, let me know what worked or didn’t—I can help you dig deeper. Want me to walk you through resetting the printer or reinstalling the driver from scratch?

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Take care, and have an amazing day!

Regards, 

Hawks_Eye