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‎03-02-2023 02:48 PM

HP Recommended
Product: HP ENVY 6030e All-in-One Printer
Operating System: Microsoft Windows 11

i ant to print with compatible non hp cartridges. i tride on and f . placing the one at te tim. deliting hpsmar an the priner tring to reintal....; every thing icould find . it's still not working. can somone help?

Category:
2 REPLIES 2

‎03-09-2023 06:21 PM

HP Recommended

Hi @ToyaVdh 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues.

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it is not working. Try a different cartridge supplier and check if that works.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-30-2023 07:54 AM

HP Recommended

the printer stil refuses to work. by law it's not alowde to make my buy hp cartridges; i'm alowd to by the cheaperoptions tha ar made to replace hp cardridges. jet jyour printer refuses to see them. it won't even recongise its one cardridgets; and i can't juse my instant inkt cardredges anymore becaus i can't efford the subcription so i have cardridges with ink if won't juse .... 

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