replacement faulty ink cartridge- instant ink

[RisingDemon]

I have a cartridge problem error on my screen. I have removed the cartridge, cleaned the gold circle bits on the cartridge and on the cradle, and have reset the printer to no avail.

I am on HP instant ink programme as well and cannot seem to find out how to get a replacement ink cartridge under the plan.

[Kumar0307]

@RisingDemon, Welcome to the HP Support Community! I’m here to help.

I understand the instant ink cartridge is not working. Insert one ink cartridge at a time to identify the defective ink cartridge. 

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

If the error persists, to assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

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Have a great day!