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‎10-05-2021 08:14 AM

HP Recommended
Product: HP office jet pro 8022
Operating System: Microsoft Windows 10 (64-bit)

Streaking print when in color mode.  HP  Officejet pro 8022  using instant ink from HP   Have done all of the maintenance three times on the print 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2021 08:23 AM

HP Recommended

@9toes, Welcome to the HP Support Community! I’m here to help.

 

I understand the print quality is not satisfactory with color printouts. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy in color from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Make sure you have tried the steps mentioned in this document. If the issue persists,  please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎10-06-2021 08:23 AM

HP Recommended

@9toes, Welcome to the HP Support Community! I’m here to help.

 

I understand the print quality is not satisfactory with color printouts. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy in color from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Make sure you have tried the steps mentioned in this document. If the issue persists,  please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-06-2021 10:33 AM

HP Recommended

HP office jet pro 8022 printer.  I have tried different  printing jobs from programs PDF  word doc and etc.  I have put a color doc into the  flat screen scanner and I have the same streaking problem.  

Was this reply helpful? Yes No

‎10-06-2021 10:43 AM

HP Recommended

Please note that I have printed about thirty pages trying to solve the problem.  with test pages and cleaning heads.  Printing with just black ink I do not have a problem of streaking.  The blue block has white streaks in all three shades of blue.  Pink and yellow are not effected.  The Black block, the black dark shade is clean the dark gray with light pink streaks and the light gray with the same pink streaks.  the head aliment are all good and correct.

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