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‎02-02-2025 01:59 PM

HP Recommended

the magenta ink will not print on my hp 7301 smart tank, i have performed all the cleaning steps and still nothing 

Category:
1 REPLY 1

‎02-06-2025 10:10 AM

HP Recommended

Hi @postonc 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand you are facing print quality issue with your printer.

 

First of all, Thanks for troubleshooting I appreciate your time and efforts. 

 

Could you also check if you have tried all the steps listed in the link below to isolate the issue.

https://support.hp.com/us-en/document/ish_11181747-11181796-16

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Vince_0406

 

I am an HP Employee.
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