trying to bypass the "use setup cartridges" error message when installing HP 63 refills. Please help

[cindy947]

I have a hp officejet 5212 printer that was new in the box, but did not have the setup cartridges... I have set up the printer but cannot get past the "use SETUP cartridges that came with your printer" message... I purchased the correct HP 63 refills, but cannot get past the error message. Please advise if there is a possible reset for this issue?

[Sneha_01]

Hi @cindy947,

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

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