• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-07-2020 03:41 PM

HP Recommended
Product: HP LaserJet 600 M602
Operating System: Microsoft Windows 10 (64-bit)

My Printer is a:  HP LaserJet 600 M602

It is set up with multiple trays:

1 - Letter 8 1/2 x11

2 - #10 envelopes

I enabled HP Web Services and have been able to successfully ePrint documents.

I'm now attempting to ePrint documents and envelopes.

I've created a word document with the envelope as the first page, then subsequent pages on letter.

I send the email with the attached word document  

I receive an acknowledgement that the print job was delayed, then roughly 30 seconds later, I then receive an acknowledgement of it printing and there were no incompatible attachments.

Everything is coming from tray #1 (letter)

Is it possible to print documents and envelopes?  If so, how?

Any ideas?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 05:38 PM

HP Recommended

Hi,

HP ePrint only supports A4 or Letter size printing, not any other sizes.

You may find the 'Can I change print settings for an HP ePrint job?' section below

https://support.hp.com/us-en/document/c03721293

 

Envelope printing can only be done from local devices, connected to the same network as the printer, not for remote printing.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎05-07-2020 05:38 PM

HP Recommended

Hi,

HP ePrint only supports A4 or Letter size printing, not any other sizes.

You may find the 'Can I change print settings for an HP ePrint job?' section below

https://support.hp.com/us-en/document/c03721293

 

Envelope printing can only be done from local devices, connected to the same network as the printer, not for remote printing.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-07-2020 05:48 PM

HP Recommended

That isn't what I was hoping to learn, but thanks for the assistance. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.