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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
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Welcome to the HP English Community --
Product / Printer Model: ?
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Paper Size / Type: ?
Job type: Use non-HP ink
You might not be able to override the requirement -
Most HP printers require at least an HP-chipped cartridge.
We can provide the information you need to help you make a decision on how to move forward.
The following is relevant to a printer that is NOT enabled for the HP+ service contract.
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Which Ink Can be Used in the Printer?
Calls / Provides link to:
HP Printers - Dynamic Security Enabled Printers
Dragon Comments
The printer requires that all ink cartridges used in the printer include an HP chip embedded in the cartridge.
This limitation includes cartridges that are refilled (by you) and / or refilled and sold by any seller, or remanufactured .
This protection is called Dynamic Security.
There is no legal means of removing or bypassing the need for the HP chip in the ink cartridge.
HP does not sell, recommend, nor support any of used or refilled practices.
The use of of a used or refilled HP chipped cartridge might be tolerated by the printer.
Trouble with refilled / remanufactured ink? See the ink seller for information, help, or support.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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