10-19-2022 06:45 AM
I have a HP ENVY Inspire 7900e series printer. Tried to print something last night and first I get a paper jam message. Then I get a blocked photo tray message. I have opened all the trays, etc and there is nothing stuck. Tried unplugging from printer then power source to reset and still get message. Help!
10-30-2022 09:08 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing paper jam issues with your HP ENVY Inspire 7900e series printer.
Please follow the steps from this video
Let me know if this helps.
Take care and have a nice day.
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