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HP Recommended

Hi Folks, I have trouble with my Printer PSC 2410:

Please note this clip: http://www.kurago.de/Hotlinks/VID_20220629_222859.mp4

  • no matter if Copy or Print. Lets try Copy 3 times ...
  • First Paper stucks ALWAYS. ("Paper Tray empty ...")
  • Press OK. Then Message "Paper Jam" appears
    But Paper appears right in front or back view.
  • Press OK. Then stucked paper is fed out and the next 3 sheets will copy correct (!)

Any Idea ? How to Fix ? 

Thanks.

 

2 REPLIES 2
HP Recommended

Use cotton swap and clean roller that picks up paper from the tray. It's dirty or worn out.




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HP Recommended

This seems not to be the prob. Rollers are Clean. If Rollers are dirty problem occurs SOMETIMES. In our case ALWAYS only the first sheet in a sequence is affected, the next (I tested 50 sheets) papers work without problem. So we have no trouble with physical transport. I think its a sensor. 

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