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HP Recommended
HP photosmart c5180
Microsoft Windows 10 (64-bit)

I have a hp photosmart c5180 printer that I use to make sporadic prints, on average a couple per month. A few days ago, a roller on the back of the printer that feeds the paper from the tray broke. Without this wheel the paper always jams. Is there a part to replace it? If so, how can I fix it? I enclose some sample photos. Thank you

 

1.jpgArea where the wheel was insertedArea where the wheel was inserted3.jpgBroken wheelBroken wheel

1 REPLY 1
HP Recommended

There are basically no parts at this level available for inkjet products, nor service manuals that are readily available. To meet the price points that customers want, products are designed for ease of assemble, not ease of service. You can try Ebay to see if you can find some used parts.

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