Replacement paper tray for an HP ENVY 5032

[Scala1958]

Hello to everyone.

Does anyone know if HP provides replacement parts. During a house move the paper tray on my Envy 5032 was broken and now I need a replacement but cannot find anything here about where I can do this: 

Any ideas would be really appreciated 

Scala 

[TEJ1602]

@Scala1958, Welcome to HP Support Community!

We shall escalate this issue to the concerned team and see if you can get help.

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[Glencoe90]

Hi, I have the same issue, a small part at the bottom back of the paper tray broke off and the printer now shows "paper tray not shut".

I had Whatsapp contact with HPsupport staff, but they said because this is not a guarantee issue they cannot help me and could not say if I can purchase a replacement. They advised me to glue the part, but this doesn`t work, the part is too small.

Can anybody else advise me where to purchase a replacement paper tray - I had a look at retailers like Curry`s (where I had bought the printer) but they don`t sell it.

I would have to throw away an otherwise perfectly fine printer (because of a tiny little part)! 

Would certainly not re-purchase an HP printer in that case.