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Locked

‎11-07-2023 08:16 AM

HP Recommended
Product: HP LaserJet Pro MFP M125ra
Operating System: Microsoft Windows 10 (64-bit)

Скачал с официального сайта HP драйвера, начинаю устанавливать их на ноутбук, просит подключить кабель USB и включить МФУ для дальнейшей установки. При установке драйверов написано, что ноутбук «видит» МФУ, процесс подключения устройства доходит до 99%, а затем появляется окно с надписью о сбое установки. Пробовал несколько раз установить, процесс всегда заканчивается одним и тем же окном с надписью: "Операция установки выполнялась слишком долго. Эта фатальная ошибка не позволяет использовать продукт. Перезагрузите компьютер и повторно запустите программу установки. Если неполадка не будет устранена, попробуйте найти способ её устранения на веб-сайте поддержки устройства".

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1 person had the same question
1 REPLY 1

‎11-07-2023 10:25 AM

HP Recommended

Hi @persputnik !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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