• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

My HP 8600 pro plus recently stopped working, after HP installed an update, which does not allow aftermarket ink to be used.

My screen says "problem with printer or ink' - - and won't let me get to the screen, or to the setting menu.

How can I remove these blocks, to allow the use of aftermarket cartridges?

 

How can I get to a screen which might allow me to uninstall the recent HP update?

 

I have over $80 in aftermarket ink, and no HP cartridges to even try.

If I purchase another $50 or more in HP cartridges and the printer still doesn't work . . . then what?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.