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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Of the printer physically detects, it should show if you print a config page, then you will likely need to manually update the driver to add the second tray. On your PC, go to control panel>devices and printers. Right click on the icon for your printer and select printer properties from the drop down menu. Click on the device settings tab and change tray 2 to installed.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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