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HP Recommended
HP DeskJet 3637 All-in-One Printer
Microsoft Windows 11

I need to reset the admin password to change wireless settings and the wireless reset does not reset the password.

3 REPLIES 3
HP Recommended

This explains the Wi-Fi reset

https://support.hp.com/us-en/document/c04595284

 

You should be able to get a network report printout that has the Wi-Fi direct name and password.

To print the wireless network test report and network configuration page
Press the Wireless button () and the Information button () at the same time.
● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more

 

let me know if there is still a problem


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HP Recommended

I need to reset the admin password and the wireless reset does not reset the password.

HP Recommended

Connecting to Wi-Fi direct is not possible at this time because I am unable to get my admin password that allows wireless network to be reestablished. I have looked inside the cover to find this pin number and it is not available. I do not have any recollection of ever resetting the admin password for this printer. I thought that a factory reset would fix the issue but the admin password is still necessary. Thank you for any further assistance you can provide.

Shelly 

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