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‎04-15-2021 06:17 PM - last edited on ‎06-04-2026 08:00 AM by Moderator

HP Recommended
Product: Envy 5000

Can't login in to my HP app on phone.. have reset password thru email 4 times... still won't let me log in.. and HP HAS THE WORST CUSTOMER SERVICE IVE EVER EXPIERIENCED... CANT GET A PHONE NUMBER TO EVEN CALL TECH SUPPORT UNLESS IM SIGNED IN AND GET A TICKET... BUT GUESS WHAT .. CANT SIGN IN..  

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1 person had the same question
1 REPLY 1

‎04-20-2021 01:41 PM

HP Recommended

@Misschattanooga

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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