Can not install the Printer driver for a Laserjet Pro HP1025nw - not able to print clear pictures

[PatrickPi]

Hi,

I have a Macbook Pro updated with Big Sur and wireless printer HP Color Laserjet Pro CP 1025nw.  When printing photos it looks like the printer prints a kind of shifted negative over the photo so I have one print that looks okay but over this photo there is a kind or negative like a shadow over the image I print.   With text documents there is no problem.  I assumed that this was due to the driver so I download  the driver for this printer being the 5.1.dmg.  However when installing the driver the dialog box on the Mac says  : "This volume does not meet the requirements for this update".  

Anyone a suggestion how to solve the problem with the installation of the driver on Mac and-or how to solve the problem with printing photo's?  Thank you.

[TEJ1602]

@PatrickPi, Welcome to HP Support Community!

First, uninstall any previously installed drivers on the computer. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.

Now, download and install the latest software from here-  https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[PatrickPi]

Hi TEJ1602,

I tried the links you have send me but my printer is not in the list.  I have filled in the type  but they do not know this type.  The first method (HP Uninstall) I already tried and re-installed but that is not working.  Any other suggestions?  Thanks.

I really have problems with this site.  I keep on getting the message that I use INVALID HTML in the message and they are supposed to be highlighted but I do not see any highlights so I am fighting now to get my reply posted

[PatrickPi]

Anyone have a solution for me working on the Macbook Pro with HP Color Laserjet Pro CP 1025nw?

[TEJ1602 · Accepted solution]

@PatrickPi

This requires remote assistance.

Please reach out to the HP Support in your region for further course of action.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!