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Locked

‎11-02-2024 11:40 AM

HP Recommended
Product: HP Photosmart C8180 All-in-One Printer

Can't get my C8180 printer /scanner to scan. It prints OK this is a recent issue. 

I have tried uninstalling drivers & Printer and re-installing them all to no avail. 
The printer photocopies fine. 

I really don't want to have to replace a printer because someone has screwed up an update somewhere. 

I have just tried the scan to computer option on the printer and that does not work either. It generates the message there is no computer connection. A similar message appears when I try to instigate a scan from the computer. 

 

Any help appreciated. 

Category:
1 REPLY 1

‎11-02-2024 01:18 PM

HP Recommended

Also, cannot get HP Smart to see the printer even though the printer is installed on my laptop, either via wired or wireless connection. 

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