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Locked

‎05-16-2022 02:38 PM

HP Recommended
Product: HP ENVY 6075 All-In-One Printer
Operating System: Microsoft Windows 11

Trying to reinstall printer, deleted everything pertaining to HP I could find, turned on printer than Info. light and green arrow light, sometimes X comes on and amber edge light can't do anything till push arrow than blank page prints. White edge light bar appears then I can press setup button and put it back in setup mode, but the Info light stays lit the whole time. When I run HP Smart it hangs on getting network info sometimes, I can get to the pop up that says push blinking Info button but then the pop-up hangs. I have tried resetting printer to factory default, all the support suggestions on website and I have done a full reinstall of Windows on my laptop to no avail. I need help badly!!! I'm out of options now.

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