• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎06-10-2020 09:48 AM

HP Recommended
Product: Officejet Pro 8720
Operating System: Microsoft Windows 10 (64-bit)

Hi

I have just purchased the Officejet Pro 8720

OS is Windows 10 64 bit.

I have read many posts but still cannot receive a printout with the Printer's Claim Code.

I have enter the printer's IP address in the  web browser.

Web service is on

I have printed the Info Page many times

I have removed the Web Services many times.

I have waited for over an hour but still the Web Info Page print out only shows the e-mail address - NO PRINTER CLAIM CODE.

Pls. help 

1 person had the same question
1 REPLY 1

‎06-14-2020 02:06 PM

HP Recommended

 

@JoeW4 Welcome to HP Community!

 

I understand that you are unable to find the  Printer Claim Code.

 

Please refer to the below link and perform the same.

 

https://support.hp.com/in-en/document/c03550536

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.