cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
5 3 0 0
Message 1 of 3
379
Flag Post

Cannot Print After Updating to macOS Big Sur

HP Recommended
HP LaserJet P1102w
Other

As of updating to macOS Big Sur (11.0.1) my HP LaserJet P1102w no longer prints.

The iMac recognizes the printer. The HP software runs and states that the page is being printed. But the printer doesn't respond. Nothing prints. Nada. Zip. Zero.

I have tried using HP Easy Start to resolve the problem:

Screen Shot 2020-11-23 at 11.00.09 AM.jpg

But HP is "not able to locate any software options for this product."

When I follow the suggestion to "go to the HP website and search for product solutions there," I wind up at the driver download for this printer and macOS Big Sur (11.0) which asks me to download and run...HP Easy Start.

Screen Shot 2020-11-23 at 11.01.54 AM.jpg

This is a vicious cycle. Anybody have a solution? HP? Bueller? Anyone?

2 REPLIES 2
New member
1 1 0 1
Message 2 of 3
Flag Post
HP Recommended

I am having the exact same problem with my p1102w. The HP Easy Start only provides the user manuals in the various languages, but no drivers or installable software. The Mac thinks it's working but nothing prints. 

Author
New member
5 3 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi Montyp60, I still have not found a solution. If you come across a solution please post it here. I will do the same.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation