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tidloo
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Message 1 of 3
379
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Cannot Print After Updating to macOS Big Sur

‎11-24-2020 02:13 PM

HP Recommended
Product: HP LaserJet P1102w
Operating System: Other

As of updating to macOS Big Sur (11.0.1) my HP LaserJet P1102w no longer prints.

The iMac recognizes the printer. The HP software runs and states that the page is being printed. But the printer doesn't respond. Nothing prints. Nada. Zip. Zero.

I have tried using HP Easy Start to resolve the problem:

Screen Shot 2020-11-23 at 11.00.09 AM.jpg

But HP is "not able to locate any software options for this product."

When I follow the suggestion to "go to the HP website and search for product solutions there," I wind up at the driver download for this printer and macOS Big Sur (11.0) which asks me to download and run...HP Easy Start.

Screen Shot 2020-11-23 at 11.01.54 AM.jpg

This is a vicious cycle. Anybody have a solution? HP? Bueller? Anyone?

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2 REPLIES 2
Montyp60
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Message 2 of 3
Flag Post

‎11-25-2020 12:53 PM - edited ‎11-25-2020 12:53 PM

HP Recommended

I am having the exact same problem with my p1102w. The HP Easy Start only provides the user manuals in the various languages, but no drivers or installable software. The Mac thinks it's working but nothing prints. 

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tidloo
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Message 3 of 3
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‎11-30-2020 11:50 AM

HP Recommended

Hi Montyp60, I still have not found a solution. If you come across a solution please post it here. I will do the same.

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