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‎01-01-2020 07:35 AM

HP Recommended
Product: HP 2632 all-in-one

Can someone help me please?!

 

I have a new wifi network in my home and my HP2632 won't connect to it. The instructions I've had are to press the wifi button so that the light flashes blue, then hold the WPS button on my new router and after a minute or two the printer would connect. It doesn't.

 

I was then advised to reset the printer and set up as a new printer on my Mac. I then follow all of the on screen instructions but because the printer isn't connected to the wifi, the advise is then to use the USB cable to connect to the computer but the Mac doesn't have USB ports so this isn't an option.

 

How am I meant to set my printer up, I am really losing the plot here! Thanks!!

1 REPLY 1

‎01-01-2020 01:18 PM

HP Recommended

@Tor83 

 

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:


http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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