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- Cannot connect my new HP2820e printer to my WIFI

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10-27-2024
03:58 AM
- last edited on
10-28-2024
06:42 AM
by
JessikaV
I am trying to set up my new printer Deskjet 2030e and it is not successfully connecting to my WIFI. My OS is actually Sonoma 14.6.1 but that was not available on the menu
10-27-2024 04:21 AM
Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.
Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.
Or simply use Wi-Fi direct.
Wi-Fi connection
Ideally, your Wi-Fi printer should connect to the modem or router. If your network has multiple boosters / repeaters, it is possible the printer may connect randomly to any of the units. The router needs to provide the same IP address on every connection. This rarely happens with random connects. An alternate Wi-Fi connection is Wi-Fi direct. Your laptop or smartphone prints directly to the printer and does not go through the router.
This video shows how to connect to the router: 2800 2810 Wi-Fi Direct can be used to avoid configuring the router. Watch this: https://www.youtube.com/watch?v=yQcj0c-eyts&ab_channel=CopyPrintScan Wi-Fi Direct is explained on page 11 of the User Manual, this Wi-Fi setup avoids configuring the router. A simple connection to the router can be done by using the WPS pushbutton method. This is explained on page 11 in this User Manual. |
In event you need to reset the printer: Watch this video to see how to reset your printer: 2800.
Specifications for your system: 2820e |
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