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- HP Community
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- Printer Setup, Software & Drivers
- Re: Cannot download driver using HP website and tools for Ph...

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11-08-2021 05:39 AM
I have lost the original Software driver installation disc for this printer and have failed after multiple attempts to download from HP webpage support, no download happens after I click on drivers for this printer. It just opens the diagnostic download for Pc health doctor! which after several attempts fails to download . The printer is detected correctly by PC < just stating no driver found. Is there just a driver for this printer that can be downloaded directly from HP support?
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Accepted Solutions
11-08-2021 12:24 PM
Hi @PG48_H ,
Also you can give a look to the message >> Photosmart C4280 no driver on hp site
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
11-08-2021 08:29 AM
Product introduced May 2011
The drivers for this (and other similar vintage printers) is no longer available.
HP pulled (removed) the software a while back.
That means: You cannot download the software package.
The Doctor software is likely unable to detect the reason it cannot find the software.
Support for any device is typically about ten years - sometimes less and occasionally we have seen online support (documentation and packages) available for longer than that.
What to do?
Opinion
You might be able to find the software - whatever was last available for the device - somewhere on the Internet.
Use caution when downloading anything from the 'net. Isolate the download and scan with your best security software before using in your system.
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HP Photosmart C4280 All-in-One Printer
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11-08-2021 12:24 PM
Hi @PG48_H ,
Also you can give a look to the message >> Photosmart C4280 no driver on hp site
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.