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Locked

‎03-11-2021 06:26 PM

HP Recommended
Product: HP desktop printer F-4400 series
Operating System: Microsoft Windows 10 (64-bit)

IWhatScreenshot (11).png

Category:
1 REPLY 1

‎03-11-2021 09:48 PM

HP Recommended

@lilaB1 

 

I can't see your posted image. I think you are trying to open HP Solution Center.  Unfortunately HP Solution Center needs Flash to run BUT Adobe stopped Flash late last year (Dec 2020). Please try following option

 

                   https://support.hp.com/us-en/document/c02463264

          also https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Solution-Center-not-working-Adobe-Flash-Pla...

 

 Regards.

BH
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