• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet MFP M140w Printer
Microsoft Windows 11

I have difficutly to find an option in HP Smart app to make the SSID name corrected. So, I followed the HP Vitiral Assistant steps.  Not very clear to understand,  I can not find a section that says SSID name correction then enter to accept the change.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @arizonaeasy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out. I understand you're trying to change or correct the Wi-Fi SSID name on your HP LaserJet MFP M140w using Windows 11 and the HP Smart app, but you're having trouble finding the right option.

Let me walk you through the correct and clear method to update your printer’s Wi-Fi (SSID) settings using HP Smart or other reliable methods.


METHOD 1: Reconnect Printer to Wi-Fi via HP Smart (Recommended)

🔹 Step-by-Step:

  1. Open the HP Smart app
  2. Click “+” or “Set up a new printer”
    • Make sure your printer is powered on
    • If the printer is not already connected to the network, it should appear as “Setup” or “HP-Setup-xxx”
  3. Temporarily connect your computer to the printer's Wi-Fi (HP-Setup-XXX):
    • Open Wi-Fi settings on your PC
    • Connect to the printer's temporary network (e.g., HP-Setup-M140w)
    • This allows HP Smart to configure your Wi-Fi SSID
  4. Return to HP Smart
    • It should now prompt you to choose your Wi-Fi network (SSID) from a list
    • Select your correct network name
    • Enter the Wi-Fi password
    • Confirm and wait for the configuration to finish
  5. Reconnect your PC to your regular Wi-Fi
    • Once the printer connects to your network, reconnect your computer as well


METHOD 2: Use Embedded Web Server (Advanced)

If your printer is already on any network, you can update the SSID via its built-in settings:

🔹 Steps:

  1. Print a Network Configuration Page:
    • On the printer control panel, press and hold the Information button until the page prints
  2. Find the printer’s IP address
    • Look for something like: 192.168.1.xxx
  3. Enter the IP address in the browser (on the same Wi-Fi network)
  4. Log in to Embedded Web Server (EWS)
    • Navigate to Network > Wireless Setup
    • Choose Wireless Setup Wizard
    • Select your new SSID
    • Enter Wi-Fi password and save

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

View solution in original post

4 REPLIES 4
HP Recommended

Hi @arizonaeasy,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out. I understand you're trying to change or correct the Wi-Fi SSID name on your HP LaserJet MFP M140w using Windows 11 and the HP Smart app, but you're having trouble finding the right option.

Let me walk you through the correct and clear method to update your printer’s Wi-Fi (SSID) settings using HP Smart or other reliable methods.


METHOD 1: Reconnect Printer to Wi-Fi via HP Smart (Recommended)

🔹 Step-by-Step:

  1. Open the HP Smart app
  2. Click “+” or “Set up a new printer”
    • Make sure your printer is powered on
    • If the printer is not already connected to the network, it should appear as “Setup” or “HP-Setup-xxx”
  3. Temporarily connect your computer to the printer's Wi-Fi (HP-Setup-XXX):
    • Open Wi-Fi settings on your PC
    • Connect to the printer's temporary network (e.g., HP-Setup-M140w)
    • This allows HP Smart to configure your Wi-Fi SSID
  4. Return to HP Smart
    • It should now prompt you to choose your Wi-Fi network (SSID) from a list
    • Select your correct network name
    • Enter the Wi-Fi password
    • Confirm and wait for the configuration to finish
  5. Reconnect your PC to your regular Wi-Fi
    • Once the printer connects to your network, reconnect your computer as well


METHOD 2: Use Embedded Web Server (Advanced)

If your printer is already on any network, you can update the SSID via its built-in settings:

🔹 Steps:

  1. Print a Network Configuration Page:
    • On the printer control panel, press and hold the Information button until the page prints
  2. Find the printer’s IP address
    • Look for something like: 192.168.1.xxx
  3. Enter the IP address in the browser (on the same Wi-Fi network)
  4. Log in to Embedded Web Server (EWS)
    • Navigate to Network > Wireless Setup
    • Choose Wireless Setup Wizard
    • Select your new SSID
    • Enter Wi-Fi password and save

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

Hi @arizonaeasy,

Welcome to the HP Support Community.
 

 I hope the steps shared should help solve the issue Please try and keep us posted

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

Hello,  YES, & YES!  Thank you for the two methods with steps.  !st Method did the trick and now my BT has the SSID corrected.  Good Job, VikramTheGreat.....

HP Recommended

Hi @arizonaeasy,

You're very welcome — I'm glad to hear the first method worked and your SSID is now corrected! 🎉
 

If you need help with anything else related to your HP devices, feel free to reach out anytime.
 

Thanks again for your kind words, 😊

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.