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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Current Driver does not work

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01-29-2023 02:04 PM
I have a MacBook Pro laptop with Big Sur 11.7.2 OS. I've downloaded the driver from the HP website for my OfficeJet Pro 8100, but when I click to open the .zip file, I get the message that Apple OS cannot open the file because it cannot verify if the file is malicious and to contact HP. I cannot find a solution anywhere online.
Thanks in advance,
Tracy
01-29-2023 06:12 PM
Hi @portert0224
1. Please download and install HP Printer drivers for MacOS from the next link:
2. Then go to Preferences > Printers then Add the printer
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
01-30-2023 08:51 AM
Thanks. The printer driver package installs properly, but when I go to system preferences/printer/add printer "+", nothing appears and when I do a search for HP or Officejet Pro 8100, nothing comes up in the search box. Also, I cannot find where the print drivers were saved on my hard drive.
Tracy
01-31-2023 06:52 AM
Update: So my problem ended up being a 2-part solution. First, I needed your driver zip file that you provided me, (which I still could not add the printer via Systems/Prnter/Add) and the second part of the solution was to download the updated HP Smart App which allowed me to find my printer and add it. Thanks for your helpt.