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‎08-24-2023 11:11 AM

HP Recommended

I've deleted the email that is registered to my account and I have no way to getting a password reset nor I can re-register my Laserjet to a new account since the login tells me that there's already an account tied to this printer. I really would like some help on registering the same device to my phone under a new email/phone number.

Category:
1 REPLY 1

‎08-27-2023 11:31 AM

HP Recommended

@001k

 

Welcome to the HP support community.

 

I understand that you are unable to access the HP account, I am glad to assist you.

This might require one one-on-one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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