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- Re: Deskjet 3050 J610a won't print after Mac OS 10.15.7 upgr...

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10-23-2020 11:36 PM
Mac OS on my MacBook Air was upgraded to 10.15.7 My HP Deskjet 3050 All-in-one 610a will no longer print.
After attempting to print a PDF from both Mac Preview app and Firefox 82, I received the error: "“commandtohp.filter” will damage your computer. Report malware to Apple to protect other users"
Downloaded latest driver from HP website:
https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3050-all-in-one-printer-series-j610/4066...
Mac Printer Driver 5.1 572.4 MB Aug 4, 2020
HPPrinterDrivers5.1.dmg
Installed in Macintosh HD, rebooted, still won't print.
From: /Macintosh HD/private/var/log/cups/error_log
E [23/Oct/2020:15:41:43 -0400] [Client 39] Returning IPP client-error-document-format-not-supported for CUPS-Add-Modify-Printer (ipp://localhost/printers/HP_Deskjet_3050_J610_series) from localhost.
E [23/Oct/2020:15:48:15 -0400] [Job 231] Job stopped due to filter errors; please consult the /private/var/log/cups/error_log file for details.
D [23/Oct/2020:15:48:15 -0400] [Job 231] printer-state-message="Filter failed"
D [23/Oct/2020:15:48:15 -0400] [Job 231] printer-state-reasons=com.hp.r.1-error
This happened on two MacBook Air computers which are now running Mac OS 10.15.7, a "MId-2012" and an "Early-2015". Could print as late as a few weeks ago while running Mac OS 10.15.6.
Thanks in advance for ideas/solutions!
10-24-2020 02:03 PM
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
If this solved your issue, please thumbs up and mark as solved!
10-24-2020 08:59 PM
Good for Kylepg!
Unfortunately "The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen..."
has not worked for me, so far.
Still receiving these messages in error_log
E [24/Oct/2020:22:29:58 -0400] [Job 242] Job stopped due to filter errors; please consult the /private/var/log/cups/error_log file for details.
...
...
D [24/Oct/2020:22:29:59 -0400] [Job 239] printer-state-message="Filter failed"
D [24/Oct/2020:22:29:59 -0400] [Job 239] printer-state-reasons=com.hp.r.1-error,cups-missing-filter-error
E [24/Oct/2020:22:32:43 -0400] [Client 15] Returning IPP client-error-document-format-not-supported for CUPS-Add-Modify-Printer (ipp://localhost/printers/HP_Deskjet_3050_J610_series) from localhost.