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Spoiler
 

I need to cancel the automatic test print.  My color cartridge is out of ink and I just loaded a new black cartridge.  I only want to print black ink, but it keeps printing a test page in color.  All I am doing is wasting paper and paying exorbitant amounts to HP for cartridges that don't allow me to print my documents, but only their stupid test pages.  PLEASE Help me find a solution to this.   At the price HP charges for cartridges, it will soon be cheaper just to buy a new printer every time I need to replace cartridges.

 

1 REPLY 1
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Hi @Don_Nolley

 

Welcome to the HP Support Community. I'd be happy to assist you with the Test Print issue.

 

To better assist you - 

 

1) May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

2) What's the operating system installed on the computer? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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